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SantaLand Diaries (Excerpts)

Memoir by David Sedaris

I was in a coffee shop looking through the want ads when I read, “Macy’s Herald Square, the largest store in the world, has big opportunities for outgoing, fun-loving people of all shapes and sizes who want more than just a holiday job! Working as an elf in Macy’s SantaLand means being at the center of the excitement….”

…The woman at Macy’s asked, “Would you be interested in full-time elf or evening and weekend elf?”

I said, “Full-time elf.”

I have an appointment next Wednesday at noon.

I am a thirty-three-year-old man applying for a job as an elf…Even worse than applying is the very real possibility that I will not be hired, that I couldn’t even find work as an elf. That’s when you know you’re a failure.

This afternoon I sat in the eighth-floor SantaLand office and was told, “Congratulations, Mr. Sedaris. You are an elf.”

In order to become an elf I filled out ten pages’ worth of forms, took a multiple choice personality test, underwent two interviews, and submitted urine for a drug test. The first interview was general, designed to eliminate the obvious sociopaths. During the second interview we were asked when we wanted to be elves…

When it was my turn I explained that I wanted to be an elf because it was one of the most frightening career opportunities I had ever come across….they hired me because I am short, five feet five inches. Almost everyone they hired is short…After the second interview I was brought to the manager’s office, where I was shown a floor plan. On a busy day twenty-two thousand people come to visit Santa, and I was told that it is an elf’s not to remain merry in the face of torment and adversity. I promised to keep that in mind.

…All we sell in SantaLand are photos. People sit upon Santa’s lap and pose for a picture. The Photo Elf hands them a slip of paper with a number printed along the top. The form is filled out by another elf and the picture arrives by mail weeks later. So really, all we sell is the idea of a picture. One idea costs nine dollars, three ideas cost eighteen.

…This morning we were lectured by the SantaLand managers and presented with a Xeroxed booklet of regulations titled “The Elfin Guide.” Most of the managers are former elves who have worked their way up the candy-cane ladder but retain vivid memories of their days in uniform…

In the afternoon we were given a tour of SantaLand, which really is something. It’s beautiful, a real wonderland, with ten thousand sparkling lights, false snow, train sets, bridges, decorated trees, mechanical penguins and bears, and really tall candy canes. One enters and travels through a maze, a path which takes you from one festive environment to another. The path ends at the Magic Tree. The Tree is supposed to resemble a complex system of roots, but looks instead like a scale model of the human intestinal tract. Once you pass the Magic Tree, the light dims and an elf guides you to Santa’s house. The houses are cozy and intimate, laden with toys. You exit Santa’s house and are met with a line of cash registers.

…On any given day you can be an Entrance Elf, a Water Cooler Elf, a Bridge Elf, Train Elf, Maze Elf, Island Elf, Magic Window Elf, Emergency Exit Elf, Counter Elf, Magic Tree Elf, Pointer Elf, Santa Elf, Photo Elf, Usher Elf, Cash Register Elf, Runner Elf, or Exit Elf. We were given a demonstration of the various positions in action, performed by returning elves who were so animated and relentlessly cheerful that it embarrassed me to walk past them. I don’t know that I could look someone in the eye and exclaim, “Oh, my goodness, I think I see Santa!” or “Can you close your eyes and make a very special Christmas wish!” Everything these elves said had an exclamation point at the end of it!!! It makes one’s mouth hurt to speak with such forced merriment. 

…I am afraid I won’t be able to provide the grinding enthusiasm Santa is asking for. I think I’ll be a low-key sort of an elf.

…My costume is green. I wear green velvet knickers, a yellow turtleneck, a forest-green velvet smock, and a perky stocking cap decorated with spangles. This is my work uniform.

My elf name is Crumpet. We were allowed to choose our own names and given permission to change them according to out outlook on the snowy world….

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Excerpted from “SantaLand Diaries” in Holidays on Ice, a collection of stories by David Sedaris, available at Amazon.com.